Frequently Asked Questions

No, we do not provide advice on these types of insurance as we are a fire and general insurance brokerage, however we do work with a selection of professional risk advisers who we trust will look after your needs in this area.

Yes, we can charge fees for our service. On domestic insurance risks it can be up to a $35 (excluding GST) fee and on commercial insurance risks it can be a one off $100 (excluding GST) fee or 5% of the overall premium.

It does not cost you anything other than a little bit of your time for our team to review your insurances and provide you with our best quotes for your consideration.

A deductible is the same as an excess.

An excess is the contribution you are required to pay towards a claim.

We encourage all our clients to simply give us a call as soon as possible and we will guide you through the process and liaise with the insurers on your behalf.

Yes, you can! We can offer this option through our premium funding providers and to set up an agreement is easy. Just let us know and our team can guide you through this process.

An insurance broker is a specialist in insurance and risk, who can act on behalf of their clients and provide technical insurance advice, along with arranging insurance cover with chosen insurers.